Question

Why do non-activated criteria still appear in the questionnaire, and why are answers to them rejected?

This is a platform design feature. EcoVadis uses a universal questionnaire template and activates or deactivates specific criteria based on your company profile — sector, size and geography. Questions relating to non-activated criteria may still be visible in the interface, but evidence uploaded against them will be assessed as irrelevant and will not contribute to your score. Focus your effort on the criteria that are active for your profile; your scorecard and corrective action plan identify which those are.